cconline.ai ("the Platform", "we", "us", "our") is operated by C&C ONLINE MARKETING, a partnership registered in Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website and services, in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
By creating an account or using the Platform, you consent to the practices described in this Policy. If you do not agree, please do not use the Platform.
We collect the following categories of personal data:
| Category | Examples | How Collected |
|---|---|---|
| Account information | Username, email address, phone number, password | When you register or sign in |
| Social login data | Name, email address, and profile identifier from Google or Facebook | When you choose to sign in with Google or Facebook |
| Usage & content data | Images you generate, prompts you enter, download requests, activity logs | When you use Platform features |
| Transaction data | Wallet balance, top-up records, invoices, payment references | When you make a payment or top-up |
| Technical data | IP address, browser type, device information, cookies | Automatically when you access the Platform |
We do not collect or store your full payment card details. Payments are processed by our third-party payment providers.
We use your personal data to:
If you choose to sign in using Google or Facebook, we receive your name, email address, and a unique account identifier from that provider, solely to create or link your cconline.ai account. We request only the basic profile and email permissions needed for sign-in. We do not post to your social accounts, and we do not access your contacts, friends, or other data beyond what is described here.
Your use of Google and Facebook is also governed by their own privacy policies.
We share limited data with trusted third parties only as necessary to operate the Platform. These include:
These providers may process data outside Malaysia. We take reasonable steps to ensure your data is handled securely and only for the purposes described. We do not sell your personal data to any third party.
AI-generated images, prompts, and outputs may contain inaccuracies or resemble existing works. You are solely responsible for reviewing, verifying, and ensuring that your use of any generated content complies with applicable laws and does not infringe third-party rights before any commercial or public use. Prompts and generated content may be processed by our AI providers (Fal.ai and OpenAI) to deliver these features.
If you choose to publish prompts or images to the public community gallery, they may be visible to other users and visitors in accordance with your sharing settings. Content submitted to the gallery is subject to review, and you may request its removal at any time by contacting us.
We use cookies and similar technologies to keep you signed in, remember your preferences, improve performance, prevent fraud, and understand how the Platform is used. You can control cookies through your browser settings, but disabling them may affect Platform functionality.
We retain your account information for as long as your account remains active, and longer where required by law, for fraud prevention, or for legitimate business purposes. Generated images and temporary files may be automatically deleted after a set retention period. You may request deletion of your account and associated data (see Section 11).
We implement commercially reasonable safeguards, including encryption, secure authentication, and access controls, to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Under the PDPA, you have the right to:
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable time in accordance with the PDPA.
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove it.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the Platform after changes take effect constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact:
C&C ONLINE MARKETING
Email: [email protected]
Website: https://cconline.ai